Shipping Policy
Shipping Cost
- Free shipping on orders of US $98 or more before taxes, shipping, and handling.
- Standard shipping flat fee is $5 for orders under $98.
- Orders are packed and shipped Monday through Friday only.
Shipping Date
- Most orders are shipped within 24 hours from the order date.
- Standard delivery usually occurs within 7-10 business days from the shipped date, excluding weekends and holidays.
- If the product is imported from South Korea or out of stock, delivery may be delayed, and our staff will send you a notification of the delay via email. Please allow 2-3 days for handling time.
In-Store Pick Up
- In-store pick up is available during office hours.
Insurance Mail
- For orders over $300, we include insurance at no additional cost.
- For orders under $300, insurance is available upon request and may incur an additional fee.
Important Notice
- Please ensure that the shipping address provided is correct. We are not responsible for any refunds or reshipments if the package is undeliverable due to an incorrect or incomplete address provided by the customer.
- If a shipment is undelivered due to circumstances beyond anyone's control, we will refund 50% of the purchase price, excluding shipping costs.
